Rue Velour Privacy Policy

At Rue Velour, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.ruevelour.store and make a purchase.

1. Consent

By using our website or providing personal information to us, you consent to the collection and use of your data as outlined in this policy. If we ask for personal information for a secondary reason, such as marketing, we will either ask you for your consent or provide you an opportunity to decline.

If you change your mind, you can withdraw your consent at any time by contacting us at info@ruevelour.store

2. Information We Collect

We collect personal information when you:

Make a purchase or attempt a transaction
Create an account or sign up for newsletters
Interact with customer support
Browse our website

This information may include:

Name, email address, billing and shipping address, phone number
Payment details (credit card info is securely processed through Shopify)
Device information (IP address, browser type)
Shopping preferences and order history

3. How We Use Your Information

To process your orders and deliver your purchases
To communicate with you regarding your order, promotions, or other services
To improve our website and customer experience
To send marketing materials, with your consent

4. How We Protect Your Information

We take your privacy seriously and implement reasonable security measures to protect your personal information. Payment data is encrypted via secure SSL technology, and we adhere to the standards of the Payment Card Industry Data Security Standard (PCI-DSS).

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Shopify Integration

Rue Velour uses Shopify to power our e-commerce platform. Your data is stored securely in Shopify’s databases and behind a firewall. For more information on how Shopify handles your data, you can view their privacy policy here: Shopify Privacy Policy.

6. Third-Party Services

We may share your information with trusted third-party partners to complete your transaction. For example:

Payment Processors: Your credit card details are handled securely by Shopify’s integrated payment gateways.
Shipping and Delivery Partners: We share your shipping address with delivery companies to fulfill orders.
Email Marketing Providers: With your consent, we may share your information with third-party marketing platforms to send newsletters.

Each third-party provider has its own privacy practices, and we encourage you to review them.

7. Cookies

Rue Velour uses cookies to enhance your shopping experience. These cookies help us:

Track your shopping cart
Analyze site traffic and performance
Remember your preferences for a personalized experience

You can choose to opt out of cookies via your browser settings. Please note that disabling cookies may affect your experience on our site.

Here are some cookies we use:

_session_id: A unique token that stores your session information.
_shopify_visit: Tracks the number of visits to our store.
_cart: Stores your shopping cart data for 2 weeks.

8. Age of Consent

By using our website, you confirm that you are at least the age of majority in your state or country of residence. If you are a minor, you may use our website only with the involvement of a parent or guardian.

9. Disclosure of Personal Information

We may disclose your personal information if required by law or if you violate our Terms of Service. Additionally, if Rue Velour is acquired by or merged with another company, your data may be transferred to the new owners.

10. Your Rights Regarding Your Data

You have the right to:

Access, update, or delete the personal data we have about you
Request that we stop using your personal information for marketing
Request the correction of inaccurate data

To exercise these rights, please contact us at info@ruevelour.store

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update it here. Significant changes will be communicated to you through the contact information you have provided.