Terms & Conditions

By using the Rue Velour website and placing an order, you agree to be bound by the following terms and conditions. These terms govern your use of our site, purchases, and interactions with our brand.

All content on this website including images, logos, text, and design elements is the property of Rue Velour and may not be copied, reused, or republished without written consent.

We currently only ship within Canada. Orders placed with addresses outside of Canada will not be fulfilled and will be refunded. It is your responsibility to ensure that your shipping information is accurate at checkout. Rue Velour is not liable for packages that are delayed, lost, or returned due to incorrect address details.

Product availability and pricing are subject to change without notice. We reserve the right to cancel or limit orders at our discretion. If we cancel your order, we will notify you promptly and issue a full refund.

By placing an order, you agree to our Refund & Returns Policy, including all eligibility requirements, timelines, and limitations on sale and discounted items. It is your responsibility to read these policies before making a purchase.

We are committed to protecting your privacy and personal data. Your information will only be used to process your order and communicate with you regarding your purchase. For more details, please refer to our Privacy Policy.

Rue Velour is not liable for any indirect or incidental damages that may arise from the use of our website or products. These terms and any disputes arising from them are governed by the laws of the province and country in which Rue Velour operates.